InAccord’s platform was in need of greater integration with its other existing CRM systems, and it had difficulty with flawless execution with many stakeholders. Often they were facing issues with manual updates and fragmented processes affecting productivity and forecasting accuracy.
The Moonstack team customized an integration solution that linked InAccord’s deal execution platform to a range of CRM systems and effectively eliminated the need for direct manual data input, while aligning all stakeholders all the time. The outcome of this integration is that customer information is now accessed in real time, thereby improving sales operations.
With assistance from Moonstack, InAccord became faster in closing deals, reducing the burden for administration, improving the collaboration between the stakeholders. Teams spent more of their time on high-value interaction and less time on manual tasks-leading to faster deal velocity and better forecast accuracy.
Through the service of integration that Moonstack provides, InAccord is taking advantage of an improved deal-execution platform in feeding enhancements from better sales outcomes to operational efficiency. The newly introduced systems will not only improve the customer success ratio but also enable the revenue teams to deal in a more effective way, which would translate into increased productivity and win rates.
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