Tably

Improving Restaurant Management on the Platform of Moonstack: Case Study of Tably

In the dynamic hospitality industry, effective restaurant management is what drives success. Tably is a complete restaurant management software that emerged as a versatile tool in the effort to streamline and improve the experience of the guests. This was in collaboration with Moonstack, a custom web and app development company, and offered features like reservation management, table planning, and guest list oversight to fit the unique needs of the gastronomy sector.

Challenges

Restaurants struggle in managing reservations, optimising table assignments, and also ensuring smooth communication among their staff and guests. Many manual processes result in a lot of errors and eventually overbooking and low customer satisfaction. There could also be inefficiency along with increased operational cost for restaurants that lack an integrated system to manage multiple tasks of restaurant management.

Solution

Tably worked with Moonstack to build a robust, user-friendly software solution that meets the key restaurant management needs. Its application development experience, custom and UI/UX, made the platform automation and integration of key restaurant management functions possible. The software comprises 24/7 online reservation, automated table assignments, real-time checks for availability, all on an intuitive interface.

Results

The benefits of Tably to users include improvements in operational efficiency. For example, the family excursion destination Haubiversum with its own bakery handles up to 400,000 visitor reservations every year using Tably. This software has empowered their staff to manage reservations of tables and more than 1,200 events within a year, hence quality service delivery and high guest satisfaction.

Conclusion

Tably and Moonstack collaboration is an example of how custom software solutions can efficiently serve the unique needs of a restaurant industry. From reservation automation, optimizing table management, to better operational efficiencies, Tably has turned out to be an important solution for restaurants seeking ways to better their service quality and experience for their guests. Expertise in the custom development of web and mobile applications was therefore integral in this case, with Moonstack having taken it up for the sake of this impact on industry-specific applications.